Unable to add US Bank accounts

Short version: I get to the steps where I see my accounts and balances, and then get the message:

This site can’t be reached

Check if there is a typo in unauthorized.usbank.com.

DNS_PROBE_FINISHED_NXDOMAIN

Long story: I spent hours on phone with Quicken/Intuit tech support. Uninstalled or turned off anti-virus, anti-track, firewall, flushed and reset DNS, erased history, updated browser, tried 3 browsers. I have used my current computer (Windows 11) and programs for a while now with no issues. I have had 2 credit card accounts with US Bank for a few years and just got a replacement card in January. They suggested I disconnect the working account and then try to add new account. Now I have 2 non-connecting accounts.

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Where/how did you get that "unauthorized …" URL?

    And, what are you using, in Q, as the name for US Bank … as shown at TOOLS, Account List? Because USB goes by several names in Q.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP