Link to LL Bean Mastercard works online but not on Quicken

Nancy

I could finally access my LL Bean Mastercard account after I realized the old link was changed. I cannot access the account through Quicken as it takes me to the old site. I've attached screen shots and the new link that should help to fix this problem, I hope.

I initiate activating "Set up transaction download". (first screen shot)

This takes me to the L.L. Bean Citi card site where my password is not accepted. (second screen shot)

If I go directly to the L.L. Bean Citi card site with the new link (as seen in the screen shot), I get in with no problem. (third screen shot)

Sure hope you can fix the problem.

Quicken Anja

Hello @Nancy,

Thanks for reaching out!

If the financial institution has changed its website URL, it will require them to submit a request to have it updated within Quicken. Unfortunately, Quicken is unable to manually change the login or homepage URL on our end.

For more information on this process, please review the section titled “How can I fix an incorrect Homepage URL?” in this support article.

Thank you!