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Trouble transferring between accounts - not Detected

GeoffW

I see I'm not the only one with this problem. When right clicking on a transfer transaction, the box that comes up no longer shows "go to transfer account". It worked for me yesterday, I updated to latest version today and it no longer works. I believe all the previous answers don't really address the problem.

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GeoffW

Just to clarify, the transfer transaction shows up in the correct account. I just can't right click on the initial transfer transaction and go to the account that I transferred to because there is no clickable choice to "go to transfer account".

RalphC

Hmmm…works for me. If you're sure the transaction is marked as a transfer (TXFR), your update may be corrupt or incomplete. I'd try downloading and re-updating the software. Restart your system first.

splasher

To clarify, exactly which release is installed? Latest could be a couple of different things if Q is in the middle of a staged release and you got it versus what is the release that is in general release.

What does Help show?

What type of account are you seeing this issue with?

GeoffW

Using Windows 10 - R65.29 -Build 27.165.29

I restarted the computer and Quicken program with the same result.

I'm transferring cash from a bank account to an investment cash account. The transfer goes to the correct account and everything is normal. Except when I right click on the category line, I expect to see an option that states to "go to transfer" and it is not listed.

STOP EVERYTHING!

I just tried it again and the box is now there. It says "go to matching transfer". Everything is as it should be now. Go figure.

Thanks for quick offers to help. Much appreciated.

GeoffW

UKR

A security camera in your house picked up the cause of your problem.

Just kidding! 😉

I'm happy to hear that everything's working as it should be.