Business Invoice issue with Ship To addresses

MarcR
MarcR Quicken Canada Subscription Member ✭✭✭
in All Things Canadian (Windows)

A Heads UP for users on Version R65.25 Build 27.1.65.20 Canada Business & Personal

I was doing a search for an older invoice with a particular name and when I opened the form for the invoice, it showed an incorrect address. Upon further investigation, ALL of my invoices are now showing the same incorrect address. I tried a new invoice entry with a ship to address of xyz and sure enough, after saving and closing and returning to the form, shows the same incorrect address.

I tried looking up the error in the community using my subject title above with no luck. I tried validating my file but did not see any joy after retrying. A subsequent 2 hour call to support yielded plenty of attempts at fixing but again no help. Then the agent found an existing issue found here.

https://community.quicken.com/discussion/7968792/ongoing-12-16-25-qwin-job-site-addresses-in-invoices-change-automatically-after-saving

I guess this is a full Quicken issue, not just the Canadian version. Will have to wait for a resolution, likely in the form of a next update.

Regards🙄

Comments

  • D38FL
    D38FL Quicken Windows Subscription Member

    I'm running into the issue with Quicken Business & Personal (R65.29)…. It is becoming problematic having to update to the correct address and print every time I want to generate an invoice.

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