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Deactivating and Reactivating Bank of America Accounts. Essential buttons still missing.

CAil

My Bank of America accounts no longer allow me to download transactions for Quicken, so I'd like to set up Express Web Connect. However, when I go to the Online Services tab for the accounts, there is no Deactivate button (please see the attached screenshot). Please advise.

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Online Banking

Windows

Comments

Quicken Kristina

Hello @CAil,

Thank you for letting us know you're seeing this issue. If you haven't already done so, please make a backup of your file, navigate to Tools>Add Account, and follow the prompts. When you get to the add/link screen in Quicken, make sure to carefully link the account to the existing account in Quicken.

Please let me know how it goes!

Quicken Kristina

Hello @CAil,

I haven't seen a response from you. Do you still require assistance?

Thank you!

Quicken Kristina

Hello again,

Checking in once more before this thread is closed. Let us know if you still need assistance.

Thank you!

Quicken Kristina

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!