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Venmo: Cant Connect, error CC-502

mogulmike

Have not been able to connect to venmo to download transactions since 12/27/2025. Been almost a month and quicken always says they cant connect to Venmo. I go to Venmo.com and I can log in, so i know the User ID and PW are correct. This has happened 3-4 times the last year and usually if fixes itself within 3-5 days. Any ideas? Using Windows. Mike

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Quicken Anja

Hello @mogulmike,

Thanks for reaching out!

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.

All comments

Quicken Anja

Hello @mogulmike,

Thanks for reaching out!

We apologize for any inconvenience in the meantime! Thank you.

mzreed

Still not working today CC-502

Quicken Anja

Hello @mzreed,

Thank you for checking in.

The Venmo CC-502 issue is still part of the same ongoing investigation, and unfortunately, there is no new update to share at this time. The Community Alert linked above will be updated as soon as new information becomes available, so that will be the best place to watch for progress.

We appreciate your patience while this is being worked on and apologize for the continued inconvenience.