When will Quicken fix the bug that rearranges all the split items within a regular salary payment?

Aholiab
Aholiab Member ✭✭✭
in Paying Bills, Online Billers & Reminders (Windows)

For several months, every time I get paid, Quicken totally rearranges all the split items. This appears to have been a known bug for some time.

Does Quicken have any expectation when this bug will be fixed?

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    We're other users and can't answer "when" type questions … because we don't know the answer either.

    BUT, how are you recording that salary payment? Are you using the Paycheck Wizard? Because I'm not aware of the bug you're alleging … and it sounds more like file corruption to me.

    Have you tried taking a backup and then Validating your Q data file? Supervalidating?

    Also are you using Q Mobile or Q Web?

    And, what Q product are you running and what BUILD of that product? This info is at HELP, About Quicken.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    There is an alert about paycheck issues:

    https://community.quicken.com/discussion/7969947/ongoing-1-23-26-quicken-windows-paycheck-reminders-with-multiple-deposits-splits-being-set-to-0

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • maxwelwp
    maxwelwp Quicken Windows Subscription Member, Windows Beta Beta

    Saw this occurrence numerous times on split transactions also with banking accounts and transaction reminders. Only occurred when using Mobile and Web sync. Finally, just quit using mobile and web sync.

    “Never stop dreaming,never stop believing,never give up,never stop trying, andnever stop learning.”
    Quicken user since 1993

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