Morgan Stanley OL-292B returns?

mnml0
mnml0 Quicken Windows Subscription Member ✭✭✭
edited January 30 in Download, Add/Update Accounts (Windows)

Yesterday and today I'm getting OL-292B again from OSU. Is anyone else seeing this again, or am I just lucky?

QW27.1.65.29 Windows 11 Pro 24H2

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @mnml0,

    Thanks for checking in. At this time, we don’t have any active Community alerts indicating a widespread issue with Morgan Stanley returning OL-292-B errors.

    OL-292 errors generally indicate that Quicken isn’t receiving the expected response from the financial institution during the update process. As a first step, I recommend reviewing this OL-292 support article, which outlines the standard guidance for this error.

    In short, the recommended steps are:

    • Wait and try updating again the next business day
    • Make sure Quicken is fully up to date by going to Help > Check for Updates image.png

    If the error continues after that, the article explains that the next step would be to contact Morgan Stanley directly and ask to speak with an online services specialist, as Quicken doesn’t have access to their servers to resolve OL-292 errors on our end.

    Thank you!

    -Quicken Anja
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  • mnml0
    mnml0 Quicken Windows Subscription Member ✭✭✭

    It seems to have healed itself…for now.

    QW27.1.65.29 Windows 11 Pro 24H2

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20535251#Comment_20535251

    @mnml0 Thanks for the update! Glad to hear it is working now.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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