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Elevations Credit Union not updating, error message "unknown error"

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Elevations Credit Union CC-501 errors

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Watson Creek

Again this morning, accounts not updating with message "unknown error".

Quicken Kristina

Hello @Watson Creek,

Thank you for letting us know you're still encountering an issue. To help troubleshoot, please provide more information:

Were you initially seeing a CC-501 error?
If you were, when did the error switch to "unknown error"
If you were not, then when did you first notice this issue?
Is this happening only with Elevations Credit Union?
- If not, what other financial institutions are impacted?

If you haven't already done so, please make a backup of your file, deactivate the problem account(s), then reconnect the problem account(s) by navigating to Tools>Add Account, and following the prompts. On the add/link screen, make sure to carefully link the account(s) to the correct nickname in Quicken.

I look forward to your reply!

Watson Creek

Updating seems to be working again.

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear it's updating now!

If you need further assistance, please feel free to reach out!