Error Code CC-506 Gm Financial

Steven.Keyser

For the past week I have been getting a message that GM Financial Auto Loan is reporting connection issues and it is unable to update my account due to account being closed or name being changed. Neither has occured. Anyone else having this issue?

Quicken Kristina

Hello @Steven.Keyser,

Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark the Community Alert linked below to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

https://community.quicken.com/discussion/7970337/updated-1-27-26-gm-financial-auto-loan-fdp-106

Thank you!

(Ticket # 12177199/CTP-16045) 

Tylkal

I am experiencing the exact same issue with GM Financial Auto loan. I have not been able to connect for weeks.

Quicken Kristina

Hello @Tylkal,

Thank you for letting us know you're also encountering this issue. If you haven't already done so, please bookmark the Community Alert I linked in my earlier post so that you'll receive notifications of any updates, once available, and know when the issue is resolved.

Thank you!

MarkinGA

I have had the exact same code/issue for at least three payment cycles on my GM Financial loan which I had to manually update.

[Removed - Rant]