Morgan Stanley CashPlus Account Not Updating

System
System Member admin
edited February 2 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

QMac with QMobile: MM transactions inside investment account not showing up in budget

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  • Scott
    Scott Member ✭✭✭

    I'm on Windows 11 and having a similar issue with my MS CashPlus account. Payroll deposited and it shows at MS but the CashPlus account doesn't update and show this transaction.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Scott,

    Thank you for sharing! To help troubleshoot, please provide more information.

    • When did you first notice this issue?
    • Was it previously coming in correctly?
    • Does your Payroll deposit reflect in Quicken as a split transaction?
      • If it does, do you have an income reminder for it, using the paycheck wizard?

    I look forward to your response!

    Quicken Kristina

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