downloading from NY Saves 529 college savings program

ATC Doug
ATC Doug Quicken Windows Subscription Member ✭✭✭
edited 2:35PM in Errors and Troubleshooting (Windows)

I am using version R65.29. This problem started on 1/29/2026. When I go to download from the NY saves site I get error CC-502 and it states unable to update. I'm also getting a notice NY Saves is investigating this problem. Is anyone else getting these notices? Am I waiting on Quicken or NY Saves to correct these errors?

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @ATC Doug,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark the Community Alert linked below to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    https://community.quicken.com/discussion/7970768/new-2-3-26-ny-039-s-529-college-savings-program-fdp-102-cc-502

    Thank you!

    (Ticket#:12210441/CTP:16093) 

    Quicken Kristina

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