Chase Bank Account Balance

Question

I am running Q for Mac Classic on my Mac Air.  My balance has always been correct I have auto download feature .  This morning I noted a 15k discrepancy.  When looking at my last 10 prior years the amount shows a historical balance discrepancy of 15 k

The only thing I can think of is on Monday 2-2 , I was on the phone with Quicken Support trying to figure out why my Net Worth report on one stock brokerage account did not match the side bar.  We did not try and adjust any settings on this checking account .

Has any one else noticed there Chase checking account balance significantly off ?

jjrichards · Answer

Yes this was the first time .  My balance was always correct , not off 15k .  I am not sure how this occurred since I did not deactivate / reactivate Chase

Quicken Kristina · Answer

Thank you for your reply,

I'm glad you were able to find and delete the duplicate transaction.  Is this the first time a problem like this has happened in your account?

Thank you!

jjrichards · Answer

Kristina:

I just noted the change in my balance last week .  I did not deactivate / reactivate Chase service . There was no opening balance change I have had Chase for over 30 years .  There was a duplicate 15 k deposit that I found , deleted and now the balance is correct .