Unable to connect Discover Savings account (QMac)

System

This discussion was created from comments split from:

Discover new connection not working---times out (Q Mac)

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schwaggy

I have a Discover Bank (online savings) account. When I attempt to switch to the new connection method and authorize, I get sent to the Discover Card web page.
I can't login or authorize the connection there.

Quicken Kristina

Hello @schwaggy,

Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information:

1. What happens when you try to login from the Discover Card webpage?
   1. If you get any error messages/codes on the webpage, what errors are you seeing?
   2. Which web browser are you using?
2. Do you encounter any error messages/codes in Quicken?

I look forward to your response!

schwaggy

https://community.quicken.com/discussion/comment/20536869#Comment_20536869

This was solved by changing the Account Type from Credit Card to Savings Account on the Discover website. My password security app was auto filling the required fields and submitting my credentials before I had a chance to notice the account type.

However, it should be noted that all the dialogs presented by Quicken before authorizing at the Discover website mention Discover Card even though the account is Savings.
I did have the account hidden in Quicken so that was accurate.

Quicken Kristina

Thank you for your reply,

To clarify, you were able to resolve the issue by changing information on Discover's website?

In Quicken, it will show Discover Card as the connection option, since other connection options were consolidated under the Discover Card option.

Thank you!