The CC-503 Saga

BereanPK
BereanPK Quicken Windows Subscription Member ✭✭✭
in Errors and Troubleshooting (Windows)

I have a question for everybody (he says tongue-in-cheek)… who's loving all of the CC-503's with Quicken?

FYI: Quicken Classic Premier version R65.29 build 27.1.65.29, Windows 11 with all updates installed for both Windows and Dell, up to the posting date.

Not that this necessarily matters to the question at hand, but very recently I've gotten sick and tired of seeing "damaged data block" when I do file validations on the Quicken data file that I've had running for so many years that I lost count (it has to be at least 15 years or more). So I followed some advice I found here some time ago, and did the "complete copy" hoping that the new version of my data file will be cleaner. And, voila, it was - no damaged data blocks. Hurray.

However, as anyone who has ever done this before knows, a complete file copy resets all of the bank connections and you have to reinitialize them.

I was hoping that the "refresh" would solve the various CC-503 errors that I reported in a discussion post last year. But alas, most (thankfully not all) of them are still present.

So, for the benefit of Quicken Support, the current list of CC-503's that I'm getting include these banks/FI's:

  • Synchrony: this is a HUGE one for many people I'm sure, because they hold a practical monopoly on many store/branded cards. Specifically for me, these include: ALL of the PayPal cards (Smart Connect, PayPal Credit, PayPal Cashback Mastercard), OnePay (the new Walmart-affiliated card), Lowes, Sams Club, and CareCredit. Interestingly, the PayPal accounts themselves go through fine, but the PayPal credit accounts won't. I wouldn't whine so much about them IF PayPal hadn't changed their system so you can't even download transactions into a QIF anymore.
  • Comenity: Dell, Petco, and Bread Financial.
  • Barclay Bank
  • SoFi (Social Finance): this one perplexes me, because prior to my "refresh", this was working perfectly for everything: bank accounts, investment account, and credit card. Now it won't.
  • First Bankcard (FNBO): various branded cards including Sheetz and BP.

Just to verify things, I tried connecting these same accounts via Quicken Mac and Quicken Business & Personal (Web) - on all three, I'm getting CC-503's every time. I even tried over a period of 3 days. No joy.

So, I'd like to see if anyone else is having the same issues with the same or similar accounts and if Quicken Support has any input on where these are coming from (because it doesn't seem to me to be from the software itself, but from the connection attempts upstream from the software).

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