Bug: An attached image gets rotated 90°, after upload, in ~10% of instances
MatthewR
Quicken Mac Subscription Member ✭✭
During my ~100 image uploads, across most folders and groups, such uncommanded rotation has occurred about a dozen times. Occurs with both Safari and chrome on latest macOS, using both .png and .jpg formats
I've attempted to 'fix' by:
1. Pre-rotating the image in the opposite direction, then saving, before uploading to LH.
2. Rotating the image in the opposite direction, after uploading to LH.
Neither holds, and neither would be a 'correct' solution.
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Comments
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Hello @MatthewR,
Thank you for reaching out! To help troubleshoot, please provide more information:
- When did you first notice this behavior?
- Are images that were previously correct rotating, or is this happening only with 10% of newly uploaded images?
- Is there any pattern to the images that rotate?
- For example, are they all logos, all a specific shape, etc.?
- You mentioned that the two things you attempted to correct the issue did not hold.
- How long did the "fix" last?
- Was there anything that seemed to trigger them to revert, such as closing and reopening Quicken Lifehub?
I look forward to your reply!
Quicken Kristina
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