"account updated with errors"

Berylsbissell
Berylsbissell Quicken Windows Subscription Member

I cannot resolve this issue. What good is that message without access to support? I have Quicken Classic Premier (Quicken on the Mac ), but have never successfully received support. I have been with you for over 20 years!!

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Answers

  • Berylsbissell
    Berylsbissell Quicken Windows Subscription Member
    edited 9:17AM

    I use Quicken Classic Premier for the Mac. Need help resolving "account updated with Errors." have no idea where to find help. I cannot afford to spend hours trying to figure your support system out. I have used Quicken for over 20 years and have never found it so difficult to work with.

    [Edited-Readability]

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Berylsbissell,

    Thank you for sharing your experience.

    After reviewing your connections internally, I am not seeing any errors on our end. I have some follow-up questions for you.

    • What error are you seeing?
      • Is there a specific error code that comes up?
    • How long have you been having this issue?
    • Which financial institution(s) are affected by this error?

    Additionally, screenshots of what you are seeing may be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    If you want to contact Quicken Support directly, the phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Chat support is available at the same times, seven days a week.

    Looking forward to your response!

    Quicken Alyssa

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