Difficulty reauthorizing Discover Card

System
System Member admin
edited February 15 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Linking Discover Bank Account after Capital One Merger

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Comments

  • jgomes0
    jgomes0 Quicken Windows Other Member

    Similar message after re-authorization fails. See attached screen shots.

    Screenshot 2026-02-13 193027.png
    Screenshot 2026-02-13 193253.png
    Screenshot 2026-02-13 193338.png
    Screenshot 2026-02-13 193418.png
    Screenshot 2026-02-13 193609.png
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @jgomes0,

    Thank you for letting us know you're encountering this issue. When I review the screenshots, it appears that it's trying to connect using a connection option that is no longer available, resulting in the error message.

    To resolve the issue, backup your Quicken file and deactivate the problem accounts. Then, navigate to Tools>Add Account, search for Discover Card, and follow the prompts, making sure to carefully link to the correct nickname in Quicken.

    Link to Existing.png

    Please let me know how it goes!

    Quicken Kristina

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  • Nancy R Cservak
    Nancy R Cservak Member ✭✭✭
    edited February 16

    I am also having trouble re-authorizing my Discover credit card for the past week. Deactivate is not available in the account details, only choice is SET UP NOW for online setup. I choose that & get a new window that says Discover card needs to authorize your accounts & I click the SIGN ON button. I get the Discover login page, enter my login/password & confirm my id via text message on my phone. The Discover Authorization Agreement screen comes up & I click AUTHORIZE. The Select Accounts screen appears & the correct credit card account is checked and grayed out. I click the button CONNECT NOW and get "HTTP status 400 - Bad request".

    [Edit - Readability]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Nancy R Cservak,

    Thank you for letting us know you're encountering this issue. To resolve the issue, first, backup your Quicken file, then navigate to Tools>Add Account, search for Discover Card, and follow the prompts. Once you get to the Add/Link screen, carefully link your account with the correct nickname in Quicken.

    Link to Existing.png

    If the HTTP 400 issue persists, it may be due to a browser setting. Try setting a different browser as your default. Please avoid using Brave and DuckDuckGo, since those browsers are known to cause issues when authorizing accounts.

    I hope this helps!

    Quicken Kristina

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  • Nancy R Cservak
    Nancy R Cservak Member ✭✭✭
    edited February 16

    Kristina, the only choice for Discover in my account list is to ACTIVATE DOWNLOAD. I click that & go thru the process detailed above & get the 400 error.

    Screenshot 2026-02-16 at 11.28.13 AM.png

    [Edit - Removed Partial Account Number]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    The process you are using, as demonstrated by your screenshot, refreshes the existing connection. Since you are getting an error when going through that process, please follow the instructions in my previous post:

    Thank you for letting us know you're encountering this issue. To resolve the issue, first, backup your Quicken file, then navigate to Tools>Add Account, search for Discover Card, and follow the prompts. Once you get to the Add/Link screen, carefully link your account with the correct nickname in Quicken.

    Link to Existing.png

    If the HTTP 400 issue persists, it may be due to a browser setting. Try setting a different browser as your default. Please avoid using Brave and DuckDuckGo, since those browsers are known to cause issues when authorizing accounts.

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Nancy R Cservak
    Nancy R Cservak Member ✭✭✭

    Tried adding, got thru all the prompts, got

    This page isn’t working

    If the problem continues, contact the site owner.

    HTTP ERROR 431

  • Nancy R Cservak
    Nancy R Cservak Member ✭✭✭

    @Quicken Kristina Nevermind. I switched to Edge browser as someone else suggested & that worked, so appears to be a problem between Chrome, Quicken, & Discover.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear the issue is resolved.

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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  • LenoreK
    LenoreK Quicken Windows Subscription Member ✭✭

    I was also using Chrome and getting the 400 error in the reauthorize process for Discover. I tried using Quicken support chat today, with no answer. But then I tried clearing my browser history and cookies, and after doing that, the whole reauthorize process. That made the difference, and it worked. So, instead of asking people to use a different browser, maybe suggest they try clearing cookies or history from the browser.

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