Quicken message states I do not have a subscription/ expired but I am good through Sept 2026

Marchelle_1
Marchelle_1 Quicken Windows Subscription Member
edited 3:31PM in Errors and Troubleshooting (Windows)

I can sign on to my Quicken web account (verified active subscription to Sept 2026), but I am not able to do anything as far as updates and synching accounts online. The message states my "subscription has expired" - but I verified it has not - what could be the issue?

[Edited - Readability]

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Marchelle_1,

    Thank you for letting us know you're seeing this issue. To start troubleshooting, navigate to Help>Check Subscription Status.

    Screenshot 2026-02-16 at 4.32.06 PM.png

    You should see a pop-up verifying your subscription status.

    Screenshot 2026-02-16 at 4.35.18 PM.png

    Once you see the pop-up confirming your subscription is up to date, test whether the issue is resolved.

    Please let me know how it goes!

    Quicken Kristina

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