Quicken message states I do not have a subscription/ expired but I am good through Sept 2026

Question

I can sign on to my Quicken web account (verified active subscription to Sept 2026), but I am not able to do anything as far as updates and synching accounts online.  The message states my "subscription has expired" - but I verified it has not - what could be the issue?

[Edited - Readability]

Quicken Kristina · Answer

Thank you for the update,

I'm glad to hear it appears to be glitch-free now.

If you need further assistance, please feel free to reach out!

Marchelle_1 · Answer

thanks, as i stated my subsubscription is good through Sept 26.  it appears to be glitch free today.  thanks for reaching back

mcb

Quicken Kristina · Answer

Hello @Marchelle_1,

Thank you for letting us know you're seeing this issue.  To start troubleshooting, navigate to Help>Check Subscription Status.

You should see a pop-up verifying your subscription status.

Once you see the pop-up confirming your subscription is up to date, test whether the issue is resolved.

Please let me know how it goes!