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Several of my credit card and bank accounts no longer have correct online balance

Tominator

I am seeing this with my Chase credit cards and my SchoolsFirst FCU bank accounts. I used to simply reconcile to online balance but that's out of whack now. SchoolsFirst in Quicken shows a $5 online balance while actually going to the SFFCU on the web shows the balance $3500 correctly. Same with one of my Chase credit cards.

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Comments

Quicken Kristina

Hello @Tominator,

Thank you for letting us know you're seeing this issue. Usually, if the online balance is incorrect, it's due to the data being sent to Quicken. Are there any pending transactions which would account for the discrepancy? Is the incorrect balance showing only in the reconcile screen, or are you also seeing it in the account register in Quicken?

I look forward to your response!

Quicken Kristina

Hello @Tominator,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

Quicken Kristina

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Kristina

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!