Fidelity Transactions Not Downloading this Morning

rbridges01

All -

None of the Fidelity transactions downloaded this morning. No errors received on the OSU.

Hopefully not a repeat of the issues encountered by all late last year.

Doug Giannotti

Same is issue. OSU goes through fine, pulls all other accounts but nothing from my Fidelity accounts and as stated, it throws no error on the screen.

rbridges01

Closed down quicken and ran OSU and Fidelity transactions came through.

Quicken Anja

Hello @rbridges01 & @Doug Giannotti,

Thank you for posting about this!

@rbridges01—I’m glad to hear that closing and reopening Quicken resolved the issue and that your Fidelity transactions downloaded successfully afterward. Thank you for confirming!

@Doug Giannotti—When you have a moment, could you please try the same—closing Quicken completely, reopening the program, and then running One Step Update again to see if the transactions come through?

If the issue persists after that, please let us know and we can look into it further.

Thank you!

Chuck56

Didnt work for me. Note from Fidelity says it is down from 9am - 10am CST. I will try again in 20+ minutes.

Quicken Anja

Hello @Chuck56,

Thank you for chiming in. Based on what you described, please see the main thread on this topic where other users have reported the same issue today:

https://community.quicken.com/discussion/7971328/fidelity-cc-505-error-on-all-accounts

If you haven’t already, please submit a problem report from Help > Report a Problem in Quicken with your log files attached. This will allow us to include your details in our ongoing ticket (CBT-1044) for investigation.

Thank you!

Chuck56

FYI. Just got a clean Fidelity download. No errors