How do I get the Quicken web file to update my Quicken Classic desktop file?

b4paces
b4paces Quicken Windows Subscription Member ✭✭
edited February 21 in Using the Mobile App

I have a Windows desktop Quicken Classic (QC) file that is setup to sync to the web. When I open my iphone QC app and login I can see the QC synced file. The problem occurs when I add a new transaction to the iphone QC app, the new transaction does not show up on the desktop.

When I click sync on the desktop the transaction added from the iphone app never appears. In fact it will disappear from the iphone.

Sync appears to only be going one way. From desktop to phone.

Is this a proper operation of the sync function?

Using Quicken Classic R65.29 Build 27.1.65.29

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Best Answer

  • b4paces
    b4paces Quicken Windows Subscription Member ✭✭
    Answer ✓

    Please do EDIT, Preferences, Mobile & Web. What's the "Sync preferences" setting?

    SYNC: ON

    And when you click TOOLS, Schedule Updates, is "Sync Quicken cloud" checked?

    Not checked

    I have checked this and scheduled days for sync, I will wait to find out if this works

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please do EDIT, Preferences, Mobile & Web. What's the "Sync preferences" setting?

    And when you click TOOLS, Schedule Updates, is "Sync Quicken cloud" checked?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • b4paces
    b4paces Quicken Windows Subscription Member ✭✭
    Answer ✓

    Please do EDIT, Preferences, Mobile & Web. What's the "Sync preferences" setting?

    SYNC: ON

    And when you click TOOLS, Schedule Updates, is "Sync Quicken cloud" checked?

    Not checked

    I have checked this and scheduled days for sync, I will wait to find out if this works

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