How do I get the Quicken web file to update my Quicken Classic desktop file?

b4paces

I have a Windows desktop Quicken Classic (QC) file that is setup to sync to the web. When I open my iphone QC app and login I can see the QC synced file. The problem occurs when I add a new transaction to the iphone QC app, the new transaction does not show up on the desktop.

When I click sync on the desktop the transaction added from the iphone app never appears. In fact it will disappear from the iphone.

Sync appears to only be going one way. From desktop to phone.

Is this a proper operation of the sync function?

Using Quicken Classic R65.29 Build 27.1.65.29

b4paces

Please do EDIT, Preferences, Mobile & Web. What's the "Sync preferences" setting?

SYNC: ON

And when you click TOOLS, Schedule Updates, is "Sync Quicken cloud" checked?

Not checked

I have checked this and scheduled days for sync, I will wait to find out if this works