How do I fix a single Schwab Account that will sync with Quicken Classic Deluxe for Mac only once?

Micro151

I am using Quicken Classic Deluxe for Mac Version 8.4.2 (Build 804.59835.100). On Schwab, I recently had 2 IRA accounts consolidated into a single account, and since then, have experienced sync issues. After getting frustrated, I deleted the remaining account from Quicken, and then added it as a new account. It synced fine. Unfortunately, it will only sync fine once, and then, the next time I attempt to sync, I get told Quicken cannot connect to that account. The remainder of my Schwab accounts sync fine.

[Edited - Readability]

Quicken Kristina

Hello @Micro151,

Thank you for letting us know you're encountering this problem. To help troubleshoot, please provide more information:

• What is the exact error message/code you see?
• When were the accounts consolidated?
  • Do they show correctly on Schwab's website?
• Do you have any other accounts with Schwab?
  • If you do, are they accessed using the same login credentials?

I look forward to your response!