NEW! 2/25/26 AMEX-Online Balance showing as $0

Quicken Laura

We’ve received reports from some users connecting to American Express who are seeing an online balance of $0, while the balance in Quicken remains accurate.

We are aware of this issue, and our team is actively working to resolve it as quickly as possible. While we don’t yet have an estimated timeframe for a fix, we will continue to share updates as soon as new information becomes available. Thank you for your patience and understanding.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!

(Ticket #12256789/ CTP-16421/CTP-16437)