Bank of America - Reauthorization Error [Edited]

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Comments

  • Madmax389
    Madmax389 Quicken Windows Subscription Member, Windows Beta Beta
    edited 2:10AM

    I was able to authorize my BOFA accounts this morning after previously revoking access, although still the zzz connection. I did not receive the pop-up for the new connection. Interestingly, it gave me the option to add accounts that I do not own, but am a cosigner on. The two checking accounts populated new transactions properly and a subsequent OSU worked properly with no errors. I'll try the new connection when I get the prompt the next time, but I hesitate to revoke access again, given all the problems.

  • Cyndi
    Cyndi Member ✭✭✭

    @Quicken Alyssa I tried to reactivate/add an account again this morning (2/27)

    and continue to receive this error while signing in to my BofA. Are there any fixes yet for this issue?

    BofA error.jpg
  • bdickins1
    bdickins1 Quicken Windows Subscription Member ✭✭
  • lbsunbum
    lbsunbum Quicken Windows Subscription Member ✭✭✭

    I've had the same problem for three days now. My three Bank of America accounts were connected to zzz-Bank of America. I did the following:

    -I deactivated all three accounts

    -deleted the zzz financial institution in the account details

    -deleted the web page data in the account details

    -revoked access on the Bank of America web site

    -changed my default browser

    -I cleared my browser cache, cookies and browsing history on both browsers

    When adding a new account through Tools I get the above "Something went wrong" error message. Any idea when this will be addressed?

  • Jennifer Feldmann
    Jennifer Feldmann Member ✭✭

    I tried to make the re-connection yesterday and while it appeared to be working, (B of A authorized, quicken asked me to select relationships between quicken accounts and BofA accounts), the wrong BofA accounts downloaded into the wrong quicken accounts (checking into Credit card, savings into checking). I tried again in case I made a mistake and the same thing happened.

  • bdickins1
    bdickins1 Quicken Windows Subscription Member ✭✭

    Did you try the above ? This worked for me. Its the popup you get every-time you login with browser to BOA. Decline that as well.

    "Before this will work, you need to log into BofA's website and deny access to Quicken on the 10 minute pop-up. Then go into Quicken to reconnect and the login will work."

  • hmday
    hmday Quicken Windows Subscription Member ✭✭✭✭

    This just shouldn't be this complicated!

  • jtemplin
    jtemplin Member ✭✭✭✭

    Another piece of information:

    When I get the "HTTP Status 400 – Bad Request" I cancel the reauthorization in Quicken.

    Then, when I log into my BOA account, I see that the third party access was granted—it's listed among my consents (attached below when I tried again just now).

    So, it looks like the reauthorization process gets as far as granting the third party access before going off the rails.

    image.png
  • lbsunbum
    lbsunbum Quicken Windows Subscription Member ✭✭✭

    It worked. Log in to the Bank of America web site and decline access to Quicken in the 10 minute pop up.

    Thanks

  • davidmarketing
    davidmarketing Member ✭✭✭✭

    @Quicken Alyssa

    I was able to get access through Chrome (Edge did NOT work) so that's good.

    Now my problem is Merrill Edge has transitioned to a Simple Account instead of a Complete Account. Quicken needs to work with Bank of America/Merrill to change this so we can download transactions.

  • Cyndi
    Cyndi Member ✭✭✭

    I found that if I signed in under another Login I was able to add to accounts (checking and savings) that BofA had listed under my husband. I am still trying to add my credit cards that are listed under my Login and continually get an error. Any ideas how to get a third party access to these accounts?

  • BillB78q
    BillB78q Quicken Mac Subscription Member

    This is the way, thank you! Was driving me crazy - back to normal now

  • gtgerbo
    gtgerbo Quicken Windows Subscription Member ✭✭✭

    I tried again this morning and was able to successfully reauthorize the connection between Quicken and BOA. The key was changing my default browser from Edge to Firefox.

    For whatever reason Intuit does not play nicely with Edge. I encountered a similar issue in TurboTax when importing 1099s from various financial institutions. Switching the default browser to something other than Edge makes it work.

  • davidmarketing
    davidmarketing Member ✭✭✭✭

    @Quicken Alyssa

    I was able to fix it.

    Ok customer support chat gave me WRONG information and customer support call gave me WRONG information.

    1. Revoke access to Quicken in Bank of America
    2. Change default browser to Chrome
    3. Setup all the banking and credit cards (I did not authorize Merrill Edge at this time). This worked for the banking accounts and credit card accounts
    4. Quicken entered a bogus transaction in one of my credit cards called "adjustment for previous transactions" which I deleted and it appears everything else looked ok (I'll know better when I reconcile a statement)
    5. Went back into my Merrill Edge account and connected with Merrill Lynch (not Bank of America).
      1. If you connect through Bank of America, you can only do Simple Account Management
      2. If you connect through Merrill Lynch, it allows you do Complete Transactions

    Everything seems to look ok but won't know until I reconcile the 5 accounts.

    David

  • mlhill527
    mlhill527 Quicken Mac Subscription Member ✭✭
    edited 10:21AM

    I revoked the third party access, set Chrome as default browser, and tried again without success.

    I can access all my account information on the Bank of America website without any problems.I only have one account, which is a credit card.

    I get this message during the steps to access BofA through the Quicken setup:

    Screenshot 2026-02-27 at 12.07.17 PM.png
  • bwiegman
    bwiegman Quicken Mac Subscription Member

    Problem still persists for Quicken connecting to BOA. mlhill527 and Rick56 your screenshots is what I am getting. I just updated my version to 8.5.0 (on Mac 26.3)

    This is a little furstrating getting this at the end of month, and hopes it does not keep me from closing my books on my small business.

  • Raghu
    Raghu Quicken Windows Subscription Member ✭✭

    I get the same issue and have sent the issue to Quicken a few times!!!!