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Discover One-Step Update Failure

CLoveCSCO

I just did the latest Quicken release (2/26/26) and now my Discover will not update. It said it failed, had me re-do everything through a sign-on with Discover, said it was successful, and continues to fail. When I try to manually re-set the one-step update, "Set Up Now…" it goes to a blank screen titled "Add Account" and just freezes there with nothing in the window. Back and Continue buttons are dimmed out.

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Comments

Quicken Kristina

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

Quicken Kristina

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Kristina

Hello @CLoveCSCO,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

Quicken Kristina

Hello @CLoveCSCO,

Thank you for letting us know you're encountering this issue. To clarify, how is your Discover failing? For example, are you seeing any error messages/codes? If not, then what is happening?

When I try to manually re-set the one-step update, "Set Up Now…" it goes to a blank screen titled "Add Account" and just freezes there with nothing in the window. Back and Continue buttons are dimmed out.

Instead of using "Set Up Now…", please follow these steps:

Backup your Quicken file.
Deactivate all of your Discover accounts.
Navigate to Tools>Add Account.
Follow the prompts.
When you get to the Add/Link screen, carefully link your accounts to the correct nickname in Quicken.

I look forward to your reply!