Zeroing Out Fidelity Checking

gregstill@
gregstill@ Quicken Windows Subscription Member ✭✭

Since a recent update Quicken has changed the format of my Fidelity Cash Management investment account. Among other changes the sweep cash accounts are now visible. The option to show cash in a checking account is still chosen. However, instead of showing checking account (cash) activity Quicken is zeroing out the checking account balance each time I download/update accounts. Specifically an entry is inserted at the end to subtract the entire balance, going who knows where.

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What's in the Category field of that "entry inserted at the end"? That category (or account if it' a transfer) is where the money is going.

    I'm still trying to "noodle thru" why such actions would have started. I have a Fidelity CMA also … and I'm not seeing such in my account(s).

    Have you made any changes to your settings either in Q or at Fidelity?

    If you sign-in to Fidelity's website, what shows there?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • gregstill@
    gregstill@ Quicken Windows Subscription Member ✭✭

    Thank you for attempting to help!

    It shows the transfer "back" to Fidelity Cash Management (FCM). Since posting I changed tracking for Fidelity Cash Management back to "complete" which it was before my last update (Quicken changed it to "simple". The transfer shows there (FCM), but the problem is, I no longer get any transactions in Fidelity Checking. I have to enter them manually. Somehow this all started when Quicken started showing the sweep cash accounts in FCM, which were not visible to me previously. These funds were handled if the associated checking account. Does that make any sense?

    Other than above I have made no changes.

    If I sign into Fidelity all is correct and displays the same as previously.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Take a look at TOOLS, Account List and click EDIT next to the brokerage account.

    I suspect that during the other changes, the "Show cash in a checking account" option got turned off.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • elorimer
    elorimer Quicken Windows Subscription Member ✭✭

    I'm more than a little confused about how things are supposed to be handled now. I have a Fidelity checking account, which has always been set up as a checking account and an associated investment account. Transactions downloaded into the checking account, and there was never any actiivty in the associated investment account. The associated investment account is set to Complete and Show cash in checking account. Just now the investment account is set for downloads and the checking account is not.

    Starting 9/30, monthly interest earnings have been recorded in the associated investment account as IntIncX, transferring into the checking account. The associated investment account always has a 0 share balance. Starting this month, if I transfer funds into the checking account, I'm getting purchase transactions in the investment account; if I transfer funds out of the checking account, I'm getting sales transactions in the investment account, but in both cases no downloads into the checking account.

    How is this supposed to be set up? At the moment I'm deleting the investment account transactions and entering the transfers in and out of the checking account to restore sanity, but I can't think this is the design.

  • gregstill@
    gregstill@ Quicken Windows Subscription Member ✭✭
    edited March 3

    As I stated in my initial post “show cash in a checking account” remains selected in the brokerage account settings.

    In addition to my above listed problems I am experiencing the same issues as elorimer. What has happened to a previously perfectly acceptable Fidelity experience?