CC-601 errors.

Question

Will the cc-601 errors that Fidelity is expierencing cause transactions not to download ? I asked because the date and time update in the account and balance changes  , but doesn't include transaction downloads to give a truly accurate account balance. Just curious, jim

Quicken Anja · Answer

Hello All,

Thanks for taking the time to report this!

To answer your question @Jim, yes, users have reported that this error does also affect their ability to downloads transations.

This issue has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.

berryjt · Answer

Jim,

There are posts from several users on this issue, dating back to last week.  I reported it Monday and haven't had any info download successfully this week.  Mine initially began as a permissions issue with all my saved passwords disappearing, then every download account (Fidelity and several other institutions) having to reauthenticate, and then once authentication was complete, the complete lack of activity download, other than security price download (doesn't come thru banks)..  Quicken acknowledged it as you've seen but no ETA or case update that I've seen.

Thanks,

-"The Other" Jim