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Citi Transactions Dowloading to Wrong Accounts

Michael Winnick

I have multiple Citi credit cards. When I do my One-Step update transaction for Card 1111 get down loaded to both Card 1111 and Card 2222. In addition today transactions from a month ago that were already reconciled for Card 1111 were download to Card 2222. This requires me every day to delete the transactions downloaded to Card 2222. When I look at my Citi online account it only shows transactions in Card 1111 and I have not used Card 2222 in the past three months, since November 23, 2025.

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One Step Update

Comments

Quicken Kristina

Hello @Michael Winnick,

Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:

When did you first notice this issue?
Are the accounts completely separate?
- If they are not completely separate, how are they related (for example, is one an authorized user account)?

I look forward to your response!

Quicken Kristina

Hello @Michael Winnick,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

Quicken Kristina

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Kristina

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!