Still cannot download any transactions from Fidelity

fganter
fganter Member ✭✭✭
edited March 7 in Download, Add/Update Accounts (Windows)

I went thru all the steps in the following discussion and still cannot download any transactions from the beginning of the year from any of my multiple Fidelity accounts.

https://community.quicken.com/discussion/7965610/fidelity-transactions-do-not-download

What next?

Will transaction downloads work better on Simplifi?

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 7

    Hello @fganter,

    Thanks for reaching out!

    Upon reviewing your account connection on our end, we see that you're receiving an internal FDP-101 (CC-601) error.

    This is a known issue that has been escalated internally, and it is currently affecting Fidelity connections across Quicken products, including both Quicken Classic and Simplifi. Because of this, switching to Simplifi would not resolve the issue at this time.

    While the investigation remains ongoing, we do not have an ETA for resolution. Please refer to the Community Alert for any available updates and information as they become available.

    We appreciate your patience in the meantime! Thank you.

    -Quicken Anja
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  • fganter
    fganter Member ✭✭✭

    Thanks for the timely response.

    Downloading manually is the best option for now, I take it?

  • chuckerdon
    chuckerdon Quicken Windows Subscription Member ✭✭

    Hi, I appear to have same / similar problem. I have three Fidelity accounts, one of which is a "Net Benefits" account. This is the first attempt at linking these Fidelity accounts to my "Quicken Classic, Business & Personal" Version; R66.23 Build; 27.1.66.23.

    I successfully added the three accounts, using the instructions provided in the account setup, all indications are it is a complete set-up with the exception of absolutely "No Data Added"

    I've deleted each account and started over, had exact same results. I've contacted Fidelity and they see everything is working (no errors) on their end.

    Help !

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