Any ETA on resolution of CC-601 Error with Fidelity accounts/

NiralS
NiralS Quicken Windows Subscription Member ✭✭

I had to Restore a back up file and then as I went through the process of resetting & Reactivating accounts, I keep getting a CC-601 error when trying to update my Fidelity 401K account.

"We cannot find an account with a non-zero balance or with any transaction in the last 12 months. Please check your FI website and try again"

I've tried the deactivate - activate process many times. Also tried to reset many times. Seems to go through and give me a pop up that says it was successful, but then I get the same error again when I try to update.

Finding many posts about this so I don't think it's tied to me restoring my file.

Any other suggestions on fixes to try or any update or ETA on the resolution?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Quicken NEVER announces the ETA for an update until just before it's released.

    One reason for that is that the fix frequently requires FI action as well as an update from Q.

    So, for now, your best option is to click the Ribbon icon to the right of the title in this thread, which will follow it as announcements are released

    https://community.quicken.com/discussion/7971667/new-3-2-26-fidelity-investment-fdp-101-cc-601-cp-script-error#latest

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP