I had to Restore a back up file and then as I went through the process of resetting & Reactivating accounts, I keep getting a CC-601 error when trying to update my Fidelity 401K account.
"We cannot find an account with a non-zero balance or with any transaction in the last 12 months. Please check your FI website and try again"
I've tried the deactivate - activate process many times. Also tried to reset many times. Seems to go through and give me a pop up that says it was successful, but then I get the same error again when I try to update.
Finding many posts about this so I don't think it's tied to me restoring my file.
Any other suggestions on fixes to try or any update or ETA on the resolution?