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Error connecting when setting up Fidelity accounts

lgt

Please help. Every other account worked during new accounts set up but Fidelity won't work. I have connected and disconnected the accounts a few times with no luck.

We were unable to connect to Fidelity Investments. Please try again later. If this issue persists, contact Quicken Care and report this error code and institution name. (FDP-101)

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Quicken Kristina

Hello @lgt,

Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark the Community Alert linked below to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

https://community.quicken.com/discussion/7971667/update-3-9-26-fidelity-investment-fdp-101-cc-601-cp-script-error

Thank you!

(Ticket #12266898/ CTP-16491)