Ally accounts no longer posting activity since 1/1/26

Barbara C

I have three separate Ally savings accounts and an Ally CD. Since the beginning of 2026 two of the Ally savings accounts continue to download and post interest automatically as they always have. The other Ally savings account, and the CD, have stopped doing so. Any ideas?

I am using Quicken Deluxe for Windows 11 on my pc.

Many thanks.

Quicken Anja

Hello @Barbara C,

Thanks for reaching out to tell us about this issue!

To better assist you, could you please provide the following details?

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
  • Please provide the exact file path as shown in the example below.
• Have you attempted any troubleshooting steps so far? If so, what were they?
• Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
• Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
• Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?
• To clarify; has the accounts in question only stopped posting interest, or stopped downloading all together? If the latter, does simply nothing download, or do you also receive any specific error code/message? If so, please include the code/message.

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!