Original Community account is unable to post, please help!

System

This discussion was created from comments split from:

How can I change my Quicken Community Username?

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bobadel

My quicken community account (user name bobade) would not allow me to make comments (though I have done this in the past). I had to set up a new account, with a different email address, to place this comment. Can you please fix my original account (user name bobade)?

Quicken Anja

Hello @bobadel,

Thanks for bringing this to our attention!

It appears the issue you were experiencing was related to a profile verification problem. I’ve updated some settings on the profile that should help resolve it.

Could you please try logging into your @bobade profile again and let us know if everything is working properly now?

Please check back and let us know! Thank you.

bobade

Yes, you fixed it. Thank you!

Quicken Anja

https://community.quicken.com/discussion/comment/20542476#Comment_20542476

@bobade Thanks for the update! Glad I could help.

DJW

https://community.quicken.com/discussion/comment/20542464#Comment_20542464

Sorry to hijack

I am having a similar issue.

I cannot create a new post. (although I can reply to some posts)

Suggestions?

DJW

Quicken Anja

Hello @DJW,

Thanks for chiming in and bringing this to my attention!

I went ahead and marked your profile as verified. This should resolve any issues you are having with posting. However, please let me know if you still continue to experience anything further.

Thank you!

Quicken Anja

Hello again @DJW,

Just checking in as wee haven't heard back from you in a while. Do you still need assistance? Has the issue you were experiencing with your profile been resolved?

Thank you!

Quicken Anja

Hello again @DJW,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!