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Error message on Password length

I have both a T Rowe price mutual fund account and a brokerage account. I access both of them on the T Rowe Price website with the same password.

On Quicken download, this password works for mutual fund account but not brokerage account. On brokerage account download, I get error message that PW can't be longer than 10 characters per TRP. WRONG!

Is anyone else having this issue? Do you have a work around?

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Investments

Online Banking

Windows

Comments

Quicken Kristina

Hello @CPFinance$,

Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:

When did you first notice this issue?
Was the account previously connected and able to update without any problems?
Is the password stored in the password vault in your Quicken file?

I look forward to your response!

Quicken Kristina

Hello @CPFinance$,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

Quicken Kristina

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Kristina

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

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