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Downloads for Fidelity Cash Management include Core Position transactions

compusol

Downloads for Fidelity Cash Management are currently including FDIC Core Account purchases and redemptions that should be hidden. Accordingly, Quicken displays a message that it is unable to automatically reconcile the account due the difference between the online balance and the Quicken balance.

The downloading of Core Account transactions started about 2 weeks ago. Previously, for many years, this did not occur.

Once I delete the Core Account transactions, I can manually reconcile the account correctly.

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Comments

compusol

Currently, the online reported balance is incorrectly taking into account the Core Account purchases and redemptions. My Quicken reported online balance is $60.00 higher than the online balance on the Fidelity website due to a reported sale of a Core Account. The Core Account activity should not be reported in this Cash Management Account.

Quicken Kristina

Hello @compusol,

Thank you for reaching out! To clarify, are core positions being tracked as securities instead of as cash? Which securities is this happening with?

I look forward to your reply!

compusol

In the Securities window, it appears the FDIC positions are all listed as TYPE: Mutual Fund, and ASSET CLASS: Asset Mixture. I can change the ASSET CLASS to Cash. Would that solve this issue?

On the additional issue of Quicken reported online balance error, by noon the Quicken online balance agrees with the Fidelity website balance. Earlier in the day it did not. Why?

Quicken Kristina

Thank you for your reply,

In the Securities window, it appears the FDIC positions are all listed as TYPE: Mutual Fund, and ASSET CLASS: Asset Mixture. I can change the ASSET CLASS to Cash. Would that solve this issue?

It might, but other customers with similar issues reported that it did not. I recommend contacting Quicken Support directly for assistance with this issue, as they can access tools we can't access on the Community, and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

On the additional issue of Quicken reporting an online balance error, by noon, the Quicken online balance agrees with the Fidelity website balance. Earlier in the day, it did not. Why?

That most likely has to do with when the information sent to us is updated. Per our article on connection types, "Access and retrieval of data is automated through the use of nightly updates. Generally, this happens once a day and outside of business hours."

I hope this helps!