Ongoing connection issues… c'mon already!
Hello @rherrmann,
Thank you for reaching out!
We do currently have a known issue involving this financial institution. Please review the Community Alert for details and ongoing updates regarding the investigation.
Does the behavior described in the Alert match what you are experiencing? If so, we recommend following that Alert for any new information as it becomes available.
If what you are seeing is different from what’s described in the Alert, please provide a few more details about the issue you’re encountering (including any error messages or behaviors you’re seeing) so we can better assist.
Thank you!
Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Checking in once more before this thread is closed. Let us know if you still need assistance.
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
