Catching up on the bookkeeping: cleared auto-posting payment doesn't show up on reconciliation list

sdcohen.az@gmail.com
sdcohen.az@gmail.com Quicken Windows Subscription Member

Long-time Quicken for Windows user, having an interesting issue and wondering if the community has some ideas.

  1. I have a mortgage payment automatically register on the 1st of the month. The amount came in on an electronic update from my bank and the transaction was marked as cleared. I'm using paper reconciliation and my reconcileds date back to the last paper closing date that matched between Quicken and the bank
  2. Doing a reconciliation with paper statement; the cleared mortgage payment is not in the reconciliation list. I look at the register (in Quicken) and it shows "cleared". As an experiment, I reset the "cleared" indicator and return to the reconciliation display…still no mortgage payment.
  3. In previous code levels (I'm running current code (R66.23)), the uncleared transaction would be dynamically added to the reconciliation display; not here. Don't know if it is a "feature" or there is some interaction between the scheduled transaction list and the register that is contributing to this behavior.
  4. Bottom line is that the reconciliation values are messed up since cleared scheduled (or uncleared scheduled) aren't showing up for any reconciliation action.

Anyone have any thoughts/ideas ?

Thanks in advance

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