Is there a solution for closing price data for Fidelity Treasuries and CD's being incorrect.

Mr.Bill
Mr.Bill Member ✭✭

Ever since Fidelity cut over to Quicken's new download technology, closing prices for these items have been incorrect. Prior to the conversion, the previous day closing prices shown after a Quicken transaction download match those shown on Fidelity's website shown in the Positions page after I log into my account. Now they no longer match. Normally you would see closing prices show up for a T-note for Monday when you are pulling Tuesday's data, for Tuesday when your are pulling Wednesday data… No closing prices are shown on Sunday's and Monday's since there is no activity on Saturday and Sunday.

So I have had to manually correct the closing prices in Quicken to match those shown on Fidelity each day (Tuesday - Saturday).

Has anyone found a solution for this or is there a configuration setting that may have been changed in Quicken that I can fix?

I originally saw there were Price issues being reported after the cut and I thought I saw one that matched what I am seeing, but I cannot find it anymore. And it appears there is not an open item listed for this issue.

And to add insult to injury, the transistion of my Discover Bank money market has been failing (and is a known issue for several months) and Quicken just charged my credit card for the subscription for another year!

Thanks in advance.

Bill

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Mr.Bill,

    Thank you for reaching out. To help troubleshoot, please provide more information:

    • Which treasuries and CDs are affected by this?
    • How are they incorrect (for example, are they showing outdated information)?

    You mentioned you're also having a separate issue with your Discover Bank money market failing. Please provide more details on what is happening. Do you see any error messages/codes?

    I look forward to your reply!

    Quicken Kristina

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  • Mr.Bill
    Mr.Bill Member ✭✭

    These are the securities I have at Fidelity

    Symbol

    Description

    Last Price

    31909RBL0

    FIRST BK HIGHLAND PK ILL CD 3.65000% 05/25/2027

    $99.825

    5380365T7

    LIVE OAK BKG CO NC CD 3.70000% 11/30/2026

    $99.920

    83637ABT0

    SOUTH ATLANTIC BK S C CD 3.75000% 11/17/2026

    $99.935

    912797PV3

    UNITED STATES TREAS BILLS ZERO CPN 0.00000% 03/19/2026

    $99.990

    912797QD2

    UNITED STATES TREAS BILLS ZERO CPN 0.00000% 04/16/2026

    $99.708

    912797QN0

    UNITED STATES TREAS BILLS ZERO CPN 0.00000% 05/14/2026

    $99.429

    912797RF6

    UNITED STATES TREAS BILLS ZERO CPN 0.00000% 07/09/2026

    $98.872

    912803BL6

    UNITED STATES TREAS BD STRIPP ZERO CPN 0.00000% 08/15/2027

    $94.997

    91282CEN7

    UNITED STATES TREAS SER Y-2027 2.75000% 04/30/2027 NTS NOTE

    $98.977

    91282CEW7

    UNITED STATES TREAS SER AA-2027 3.25000% 06/30/2027 NTS NOTE

    $99.434

    91282CHH7

    UNITED STATES TREAS SER AP-2026 4.12500% 06/15/2026 NTS NOTE

    $100.104

    91282CJT9

    UNITED STATES TREAS SER AJ-2027 4.00000% 01/15/2027 NTS NOTE

    $100.262

    91282CLH2

    UNITED STATES TREAS SER BG-2026 3.75000% 08/31/2026 NTS NOTE

    $100.011

    91282CLS8

    UNITED STATES TREAS SER BJ-2026 4.12500% 10/31/2026 NTS NOTE

    $100.234

    91282CLY5

    UNITED STATES TREAS SER BL-2026 4.25000% 11/30/2026 NTS NOTE

    $100.398

    Today was unusual as all the treasuries were correct in Quicken and only two of the CD's were incorrect. The CD's were missing the third digit after the decimal point which did not matter for one of them as that digit was a zero.

    Usually most of the quote are incorrect and I end up correcting them. Over the next couple of days I'll show the data from Quicken and that from Fidelity's web site

    On the Discover Bank issue - I was getting the message "We have experienced technical error" on Discover's web site after entering my credentials and selecting "Bank Account" on the pull down menu for type of account.

    Today, my credentials were accepted and I then accepted the authorization agreement. I then clicked on the button to "Connect Now" and received HTTP error status 400 proceeded by this:

    image.png

    I tried to copy and paste the entire dump here, but the pressing Post Comment button below raised an alert about it's content. So I included the screen print of the the start of the dump message.

    Anyway, it looks like the initial issue with Discover has been resolved and a new one has arisen.

  • Mr.Bill
    Mr.Bill Member ✭✭

    If I log into my Discover account, I am seeing that access for Quicken is allowed

    image.png

    even though Quicken is showing the connection was not made. I removed access on the Discover site and go through the setup process again and get the same error screen on the Discover site.

  • Mr.Bill
    Mr.Bill Member ✭✭

    Update - I realized yesterday that I was making price corrections incorrectly. I was making them on the holdings screen, overwriting the incorrect data. By doing so I was actually making the change for the current date rather than the precious date. Thus, I was inadvertently preventing the next day data entered by download since my manual entry had higher hierarchy relative to the download data.

    I really needed to right click on the entry which allows me to go to the price history where I can enter the quote for the correct date.

    I will make the entry correctly over the next couple of days to see if this resolves the issue (other than the correct number of digits after the decimal point for CD's. I suspect there is still an issue, but I compounded it with the incorrect manual entry as this would prorogate through successive days entries until the week ended

  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Mr.Bill You can change the “As of” date of the Holdings view, and then enter the prices correct for that date. I find that easier than getting into the price history listing.

  • Mr.Bill
    Mr.Bill Member ✭✭

    q_lurker -

    Thanks for the info. I'll try that the next time it comes up.

    I hope Intuit fixes the issue on the CD's rounding off to 2 decimal points instead of 3 soon!

    I've been a user of Quicken ever since Microsoft Money went away and have never had the level of issues as I've had in the past five months.

    Bill

  • Mr.Bill
    Mr.Bill Member ✭✭

    The issue with Discover was resolved following the suggestion from @tompfr in discussion :

    Changing the default browser to Edge.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the update!

    I'm glad to hear you found a solution!

    Quicken Kristina

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  • Mr.Bill
    Mr.Bill Member ✭✭

    It appears that the issue with Fidelity security prices was caused by the way I was doing manual entries when I saw a discrepancy, except for CD's. The issue there is that Quicken is rounding the prices to 2 decimal points whereas those shown on Fidelity's Holdings list are rounded to three decimal points. This was reported back in December (?), but I'm not sure if it is still a current issue or a new issue.

    Thanks,

    Bill

  • Mr.Bill
    Mr.Bill Member ✭✭

    This morning 4/1/26 Quicken did not download prices for 3/31/26 for CD's or Treasuries when it downloaded transactions. Price history show last update was done for 3/30/26

  • Mr.Bill
    Mr.Bill Member ✭✭
    edited April 2

    This morning 4/2/26 Quicken did not download prices for 4/1/26 for CD's or Treasuries when it downloaded transactions. Had to manually enter prices from Fidelity's website Positions page for 4/1/26. I believe this also happened last month also.

  • Mr.Bill
    Mr.Bill Member ✭✭
    edited 1:20PM

    This morning 4/3/26 Quicken downloaded prices for CD's and Treasuries for 4/2 as expected. Only CD's needed to be corrected due to the two verses three decimal point issue between Fidelity's web site and the Quicken download.

    So it appears there is an issue with downloads not occurring for a couple of days associated with the beginning of a new month which I do not believe has been reported.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your replies,

    The issue with CDs showing 2 places instead of 3 has already been reported, ticket CTP-16827. Our teams are working with Fidelity to resolve that issue.

    I don't recall seeing reports of CDs and Treasuries not downloading at the beginning of the month before. Did this start in March? Does it happen exclusively with Fidelity CDs and Treasuries?

    Thank you!

    Quicken Kristina

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