Does Quicken for Mac support adding an account for WEX HSA accounts? [Edited]

Joe Guthart

I see some differing opinions on the web. Does Quicken for Mac support adding an account for WEX HSA accounts?

thanks

[Edited-Readability]

NotACPA

What happens when you try to add it to your QMac file?

Quicken Alyssa

Hello @Joe Guthart,

Thank you for posing this question.

After looking into this, it appears WEX HSA accounts use wexinc.com as the login URL. In Quicken, you would choose the Wright Express - Quicken instance to bring this account in.

This instance should support savings accounts. Have you tried adding this account? Like @NotACPA, I am curious what happens when you try.

Looking forward to your response!

Joe Guthart

I tried the Wright Express and it did NOT work. Thanks for the respnse.

Quicken Alyssa

@Joe Guthart,

Thank you for following up!

After checking your connections internally, I can see that you received an FDP-103 error when trying to add these accounts. These errors occur when your financial institution tells Quicken that your login credentials are incorrect or there are outdated login credentials stored in Quicken for Mac and/or the Keychain app.

The steps outlined in the article linked above do not apply to adding new accounts. Please try changing your password on the bank's website. If a special character is required, please use punctuation (,.?!). After doing that, try adding the account(s) again.

If you still receive this error after changing your password, please contact Quicken Support directly for further assistance, as an escalation may be necessary.

Thank you!

Quicken Alyssa

@Joe Guthart,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!