Error connecting to First Bank of Colorado

debbieworley2

Please try again later.

Care Code: FDP-101

Details:
CP_SCRIPT_ERROR
Account not Scrapped.

I have been getting the above message for over a week, I contacted the bank. They are no help. I tried disconnecting the accounts and reconnecting the accounts. That is when I received the above message. How can I get reconnected?

Quicken Anja

Hello @debbieworley2,

Thanks for reaching out!

The FDP-101 error occurs when Quicken is unable to connect to your bank to receive transaction information. This can sometimes happen if something on the bank’s side is blocking Quicken from connecting.

Here’s what you can try:

1. Wait 24 hours and try downloading your account information again.
2. If the error persists after 24 hours, please contact Quicken Support so the issue can be investigated further and escalated if needed.

For more details, you can also refer to the official FDP-101 support article.

Additionally, we do have this active Community Alert regarding a known issue with First Bank of Colorado. While the error listed there differs from what you’re experiencing, it may still be related. At this time, we do not have an ETA for resolution, but any updates will be posted to the Alert as they become available.

Thank you!