Auto created memorized payee rules BROKEN! STILL!!!!

JaimeAstin

Creating transactions from the mobile app or the web app is great when on the go. I only use the desktop app a few times a week max. Problem is, if you add a payee to the transaction, it will memorize it and mess all future transactions up with stupid balances. No way to stop this… still.

What I do is enter the transaction amount and category… Do not add the payee, let it come when the transaction posts. That ususally helps, but is a stupid solution. Seem like now, that does not work as I had to fix a lot of transactions.

Solution… avoid using the mobile or web app so that you want have to fix things later… or QUICKEN FIX THIS MESS?! The letter from the CEO did not mention this fix. I really like quicken, but this mess is rediculous. Previous post have been closed but the issue is still here.

I use quicken on android with the app, mac app and widows app as the features are different… Thats a mess for another day.

Just fix this auto memorization. I do not find it beneficial for me… but in its current state, it is beyound broken.

Quicken Kristina

Hello @JaimeAstin,

Thank you for reaching out! To clarify, are you encountering the same behavior that's described in the Idea post linked below?

https://community.quicken.com/discussion/7900267/stop-mobile-app-from-memorizing-transactions-edited

If it is the same behavior, then I can see the Idea is marked planned, which means our teams do intend to change this behavior in the future.

If it is different behavior, please provide more details, so I can help troubleshoot.

I look forward to your response!

JaimeAstin

Thanks for replying… But that post is from 2021. This is not an idea. This is a very annoying bug.

On the desktop version, you have the option to turn auto creation off…. Nowhere on the mobile app or web. It's so broken that it leaves a sour taste. More is that it is planned to be looked at like it's an idea. This is a BUG. Please change the category from idea. This should have been resolved.

[Edited - Readability]

Quicken Kristina

Thank you for your reply,

I understand it is frustrating to see an annoying issue labeled as an Idea instead of a bug. However, it is already in planned status, and already has a ticket assigned to it. Our teams do not provide ETAs, but they do intend to implement it in the future.

Thank you!

(CTP-7457 / CMP-8891)