Categories in reminders randomly switch or disappear

rondesgr

I have reminders set up on my calendar that have split categories. For the last few months, the categories have switched with each other with the wrong amount being associated with each category. I have gone through my reminders and corrected them. However, after a few weeks of entering them as being actually paid, the categories will randomly switch again.

Also, I've had an income reminder set up in the calendar that has all the categories set up for taxes, income source, company insurance deductions, and 401K. Several times over the past year, Quicken will replace the [401(k)] category with "[Unspecified Account]".

I've tried rebuilding my Quicken file, but this has not helped. I also validated my data file … again … and again, it changes my 401 category to unspecified.

I previously reported this when using Quicken Classic Premier for Windows, Version R65.17, build 27.1.65.17. I'm now on 27.1.66.28 and am still having these issues.

By the way, it would be helpful if Quicken would email me when there are replies to my posts.

Quicken Laura

Hi @rondesgr,

Thank you for reaching out and sharing the details of what you’re experiencing. I have a few questions to better understand your case:

1. Have you noticed if this issue occurs after a One Step Update, or does it seem triggered by something else?
2. Is this happening only with split and transfer reminders, or with all reminders?
3. Where is your Quicken data file located? To check:
   • Open Quicken and go to File.
   • At the bottom of the menu, under the recent files, the file with the check mark is the one currently open.
   • Please provide the full file path shown there.
4. Have you tried deleting and recreating one of the reminders as a test?

I look forward to your response so we can help resolve this!