American Express connection broken, error FDP-101

quickj
quickj Quicken Mac Subscription Member ✭✭✭
edited April 1 in Download, Add/Update Accounts (Mac)

My connection to American Express has been broken for a week. I have reported the error to Quicken as instructed [Removed - Speculation]. I have re-connected the account many times and Quicken is able to connect to Amex, authorize, and even show the accounts I have, but can't connect to download them.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @quickj,

    Thanks for reaching out!

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We appreciate your patience in the meantime! Thank you.

    -Quicken Anja
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