Downloaded transactions are duplicating an existing entry

Jerry Pederson
Jerry Pederson Quicken Windows Subscription Member ✭✭✭✭
edited April 14 in Errors and Troubleshooting (Windows)

downloaded transactions are duplicating a manual entry that has been previously entered. The load originally would just match the manually entered transaction.

Any comments or suggestions on why this is happening or how to correct.

Tagged:

Answers

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    This is a widely reported issue; please see this discussion

    https://community.quicken.com/discussion/7970394/quicken-duplicating-scheduled-transactions
    QWin Premier subscription
  • Jerry Pederson
    Jerry Pederson Quicken Windows Subscription Member ✭✭✭✭

    Quicken is still downloading transactions that are duplicates of manually entered transactions (not matching the manually entered).

    Any comments, updates, or suggestions on why this is happening or how to correct it?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Jerry Pederson,

    Thank you for following up on this!

    This issue is a bug that has been reported internally for further investigation. Although we do not currently have an ETA, once a solution is developed, it will be made available in a future release.

    Hope this helps!

    [CTP-16297]

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories