Is my subscription expired?

jdparker225
jdparker225 Member ✭✭✭✭
edited April 3 in Errors and Troubleshooting (Windows)

When I do Help→Check Subscription Stautus, I get this:

image.png

When I do Help→About Quicken, I get this:

Screenshot 2026-04-03 at 6.21.20 AM.png

So which is it. Is my subscription expired or not?

Thanks

[Screenshot Edited to Remove Personal Info]

Jim

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Click EDIT, Preferences, "Quicken ID…" and "Sign in as different User" then sign back in with the same credentials.

    BTW, I'll ask a Mod the remove the personal info from you graphic.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • jdparker225
    jdparker225 Member ✭✭✭✭

    @NotACPA Thanks, that corrected the About Quicken display.

    Also thatnks for removing personal info. Should have done that myself.

    Jim

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