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Ipad app not populating budgets with transactions

MCMAHST

Hello, recently, in March sometime, when I view my quicken classic version on my iPad, the transactions are not posting on the budget. In April, it has completely stopped. I've done the account sync process a few times with no help. It looks like it's working on my iMac. What do I do to fix this?

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Budgets

Mobile and Web Apps

Quicken Mac

Accepted answers

Quicken Kristina

Hello @MCMAHST,

Thank you for letting us know you're encountering this issue. To troubleshoot, I recommend resetting the cloud. To do that, please backup your Quicken file, then navigate to Quicken>Settings>Connected Services. Then, click the Reset button.

It may take a few minutes for the reset to complete. Once it is finished, log out of the mobile app, log back in, and verify whether the issue is resolved.

I look forward to your reply!

MCMAHST

That did it, thanks.

All comments

Quicken Kristina

Hello @MCMAHST,

It may take a few minutes for the reset to complete. Once it is finished, log out of the mobile app, log back in, and verify whether the issue is resolved.

I look forward to your reply!

MCMAHST

That did it, thanks.

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear that the issue is resolved!

If you need further assistance, please feel free to reach out!