Ipad app not populating budgets with transactions
Hello, recently, in March sometime, when I view my quicken classic version on my iPad, the transactions are not posting on the budget. In April, it has completely stopped. I've done the account sync process a few times with no help. It looks like it's working on my iMac. What do I do to fix this?
Best Answers
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Hello @MCMAHST,
Thank you for letting us know you're encountering this issue. To troubleshoot, I recommend resetting the cloud. To do that, please backup your Quicken file, then navigate to Quicken>Settings>Connected Services. Then, click the Reset button.
It may take a few minutes for the reset to complete. Once it is finished, log out of the mobile app, log back in, and verify whether the issue is resolved.
I look forward to your reply!
Quicken Kristina
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1 -
That did it, thanks.
0
Answers
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Hello @MCMAHST,
Thank you for letting us know you're encountering this issue. To troubleshoot, I recommend resetting the cloud. To do that, please backup your Quicken file, then navigate to Quicken>Settings>Connected Services. Then, click the Reset button.
It may take a few minutes for the reset to complete. Once it is finished, log out of the mobile app, log back in, and verify whether the issue is resolved.
I look forward to your reply!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
1 -
That did it, thanks.
0