Discover authorize

plm868

When I go to download in Quicken, I get that Discover needs to be reauthorized. When I do that, I get a completely new Discover account, with a few recent transactions and correct balance. I do not want a new account. I want to keep the one I had. So, I delete the new account. But I still get the reauthorize message. When I go online and manually sign in to Discover, I have no problem. How do I get rid of the reauthorizing message and download into my (old) Quicken Account?

Boatnmaniac

When you reauthorized and data was downloaded you should have gotten a popup asking what you want to do with that downloaded data. One of the options in the drop-down in that popup is to Link the download to the existing account in Quicken. Did you do that?

Quicken Laura

Hi @plm868,

Thank you for reaching out! As @Boatnmaniac mentioned, reauthorizing your account and linking it to your existing one can help prevent duplicate accounts and ensure everything stays properly connected.

Please follow the steps below to deactivate and then reactivate the account:

Deactivate the affected account

1. Go to Tools > Account List.
2. In the Account List, select the account and click Edit.
3. In the Account Details window, open the Online Services tab.
4. Click Deactivate next to the online service.
5. Confirm by clicking Yes.
6. Repeat these steps for each affected account.
7. Log in to your bank’s website and revoke Quicken’s third-party access (if applicable).

Reactivate account

1. Go to Tools > Add Account.
2. Search for and select the Financial Institution.
3. If prompted, choose the appropriate connection method.
4. Follow the on-screen instructions to sign in.
5. When the list of found accounts appears, make sure to select Link to connect them to your existing accounts (do not choose Add, as that would create duplicates).

I hope this helps! Please let us know how it goes or if you have any questions along the way.