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Sounds in Quicken not working

System

This discussion was created from comments split from: When I hit the "enter" key after a transaction why do I not get the cash register sound?.

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cdn

Did this (below) still not working

Make sure that in Control Panel / Sound / Sounds tab the active Sound Scheme still contains the Quicken sound files. If the sound scheme was improperly modified by some other software (or Windows) update, find a different sound scheme which contains the Quicken sounds and make that the active sound scheme.

UKR

Quicken Sounds checklist (Windows only)

Make sure that the speakers are turned on and the volume is somewhat up (not all the way down or up) and not muted.
Are you using an HDMI - connected monitor? Windows may have rerouted sound from the internal or external PC speakers to the HDMI monitor, assuming the monitor has speakers like a TV. Enable said speakers or review Control Panel / Sound / Playback and select the correct speakers, mark as default.
In Quicken ensure that in Edit / Preferences / Setup "Turn on Quicken Sounds" has a checkmark.
Still no sounds? Make sure that in Control Panel / Sound / Sounds tab the active Sound Scheme still contains the Quicken sound files. If the sound scheme was improperly modified by some other software (or Windows) update, find a different sound scheme which contains the Quicken sounds and make that the active sound scheme.
Reboot Windows and restart Quicken if you had to make any changes.
If you can't fix it with #3 above, refresh your Quicken software installation by downloading and installing the latest Mondo Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

Quicken Anja

Hello @cdn,

We haven't heard back from you in a while. Do you still need assistance?
Were you able to review the information provided by @UKR?

Check back and let us know! Thank you.

Quicken Anja

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!