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ONGOING 4/23/26 PayPal Credit, MasterCard and Crypto - Missing Transactions

Quicken Anja

We are seeing reports of users experiencing missing transactions when connecting PayPal Credit, MasterCard and Crypto accounts. The accounts successfully connect and the balance is correct, but there are no new transactions being downloaded despite standard troubleshooting steps.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #12344570)

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Online Banking

Known Issues

windows and mac

Ongoing Alert

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Quicken Anja

UPDATE 4/16/26

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Anja

ONGOING 4/23/26

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!